Shipping and Tracking


House of Cacosa use cartons for outer packing. In the box, you can find the wig you ordered in a pastel bag, order card attached in your wig, one user manual handy book.

All hair products in House of Cacosa are currently FREE SHIPPING on orders over $99 to US, Canada, Australia, UK and most of the Western European countries. If you’re from the countries and regions not mentioned above, please mail [email protected] for more information. Thanks for your cooperation and understanding


Normally, we ship your package by FedEx / DHL / TNT or EMS. And please note that we can not ship packages to P.O. Box or APO/FPO addresses

We do NOT have overnight shipping.


Once your order is shipped out, you will receive an email about the tracking information.

Please allow 24 hours for the tracking information to show.

You can track the package on the following web site accordingly:

DHL http://www.DHL.com/

FedEx http://www.fedex.com/

TNT http://www.tnt.com/

e-package https://www.17track.net/en/ (for Brazil and Russia orders)

UTE https://www.royalmail.com/track-your-item#/

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